No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Des Moines come from postal codes 50315.
Headquartered in Evansville, Indiana, MetroNet is a company that provides fiber optic telecommunication services, including high-speed Fiber Internet, Fiber Phone, Fiber IPTV with a wide variety of programming and products.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with MetroNet:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate MetroNet?
3.11 out of 5 10,575 ratings
Thank you!
Problems in the last 24 hours in Des Moines, Iowa
The chart below shows the number of MetroNet reports we have received in the last 24 hours from users in Des Moines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MetroNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by MetroNet users through our website.
Internet (74%)
-
Wi-fi (9%)
-
Total Blackout (9%)
-
TV (4%)
-
E-mail (3%)
-
Phone (1%)
Advertisem*nt
Live Outage Map Near Des Moines, Polk County, Iowa
The most recent MetroNet outage reports came from the following cities:Des Moines, West Des Moines, Urbandale and Ankeny.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Des Moines | Internet | |
| Des Moines | Internet | |
| West Des Moines | Internet | |
| Urbandale | TV | |
| West Des Moines | Internet | |
| Urbandale | TV |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
MetroNet Issues Reports Near Des Moines, Iowa
Latest outage, problems and issue reports in Des Moines and nearby locations:
- Heath Galvin (@Hgalvin22) reported fromGrimes, Iowa
@CenturyLinkHelp 24 hour internet outage in Grimes IA with no explanation or expectation of returned activity. Not a great look with @metronetfiber dropping lines all over town.
- Jules (@jule425) reported fromJohnston, Iowa
Keep glitching @CenturyLink and we will move our service to fast speeds with @metronetfiber. The constant dropping of signal is getting old.
- David Osborn (@ctrlalt313373) reported fromClive, Iowa
Slowly starting to regret the switch to @metronetfiber. The speed and price is great, but the weekly outages is getting to be a problem.
MetroNet Issues Reports
Latest outage, problems and issue reports in social media:
- pierce (@stockrooke) reported
@metronetfiber @SengFeng @hoboninja But you told me the problem was solved?
- George Lupear (@LupearGeorge) reported
@metronetfiber @SullyWrites @StanLVL3 I’ve called 10 times no solution they keep saying Ruth’s eero is showing 800mbps. Don’t seem to care about their Modems not working right
- Alex Anderson (@AlexAndersonMD) reported
@metronetfiber help! We have been without connection since 12/23... is there anything we can do to troubleshoot from our end? No technicians are available until after 1/1/21. Thank you!
- Eagle Thrust One (@BobtheReplier) reported
@metronetfiber What good is high speed fiber optics if my tv are always freezing up and loading. Especially live sports. Starting to think I made a bad choice switching.
- Kipplayerrr (@KippeiNA) reported
@metronetfiber why are you saying the issue is resolved when its clearly not
- George Lupear (@LupearGeorge) reported
@metronetfiber This has been bad experience for me finally tried to disconnect today but must turn in equipment first. New customer 10 days paid for 1 gig and never got anything over 75 mbps metronet now telling me all my equipment must be hardwired to get 1 gig but I can’t even get 100mbps
- Joel or Joel for short (@joelbhoughtonjr) reported fromNoblesville, Indiana
@metronetfiber Update: your support team told me to call support. I would have stayed with Comcast if I wanted diminished services.
- Joshh859 (@JoshX859) reported
@metronetfiber my internet cut out
- Phil Hull (@philhull) reported
The customer service from @metronetfiber has been so bad this week I think my only option is to switch back to Spectrum, which holds the record for worst customer service I've ever experienced. Three days of talking to them and the best answer I got was "It should be working."
- George Lupear (@LupearGeorge) reported
@metronetfiber Turned spectrum 400mbps service bsck on and entire house getting at least 320-380 everywhere and xbox pack kiss working perfect now this had been nightmare for me.
